Policies

  • Each cookie will come individually packaged in a cellophane bag keeping them fresh.
  • I will no longer be accepting character themed cookies. I am happy to do sets "inspired by"
  • All my cookie designs are hand decorated, some colors may vary slightly from the pictures.
  • Payment in full is due when placing your custom cookie order. I accept Zelle,Venmo,Paypal.
  • Cookies Orders outside or the Orlando area will be shipped via USPS Priority Mail(1-4 days from the date shipped).
  • While we are very careful with our packaging, cookies may break. All shipments are marked "Fragile.”
  • We are not responsible for loss or delay by the postal service and no refunds will be given for any of these reasons.

Please contact me if you have any problems with your order

ALL PRODUCTS made in a Cottage Food operation that is not subject to Florida’s food safety regulations

 


 

FAQ'S

Q: Can I freeze your cookies?

A: Yes! Cookies can be frozen for months and still taste delicious. Put cookies in airtight container and place in freezer. Pull them out 8-10 hours prior to serving and let them thaw on your counter. Do not open container until thawed.

Q: Can I order without knowing my theme?

A: Yes! I just need to know the date and amount. Theme needs to be decided within 2 weeks of pick up date.

Q: How long do cookies stay fresh?

A: Cookies are heat sealed and stay fresh up to 2 weeks at room temperature. (They can last longer, this is just what i personally prefer with my recipe).

Q: When do I pay?

A: Payment in full is due when placing your custom cookie order. I accept Zelle,Venmo,Paypal

Q: What is your cancellation policy?

A: Canceled orders must be made ONE (1) week before delivery date and incur a 20% cancellation fee (80% of your payment will be returned). No refunds will be provided once work begins on your order. 

Q: Can you ship your Cookies?

A: Yes, Cookies Orders outside of Orlando area will be shipped via USPS Priority Mail (1-4 days from the date shipped).

Q: What is the COTTAGE FOOD LAW?

A: The Cottage Food Law allows me to bake and sell out of my home kitchen, without having a bakery space.

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